Totally disappointed. We were visiting my son in Toronto. I stayed with my son. My sister and her friend stayed at Royal York mainly for the location and history. I seldom travel in North America because hotels are just too expensive. I favoured Asia much more. We had lunch at the restaurant. There were 5 of us. Services were very slow. One of us ordered steak and eggs for lunch. Steak came with no eggs. The server brought eggs later with no apology. We ordered coffee. Coffee came with no cream and sugar. Oh well.
The final night of our stay i had dinner with 2 of my old friends and we went back to lobby bar to meet my sister for a drink. We were seated and there was no server to be seen. When we raised our concern to the manager Karen, she promptly asked us to leave even though we told her we were hotel guests. She intended to embarrass me in front of my friends. It was a first time I got kicked out of bar without even drinking. So we moved across the street to a nice local bar. We were seated and served a bottle of wine at half of the price. I would like to have Fairmont to provide a response from Karen for the reason for kicking us out.
So our destination was Montreal and we chose Queen Elizabeth Fairmont. We learnt from Royal York. We avoided the food and beverage at the hotel.
I am a seasoned traveler and a Diamond member at 訂房網站. This is probably the worst experience I have had in last 10 years of travelling worldwide.
I will definitely avoid Fairmont from now on.
LivyC75
夫妻/情侶出遊
費爾蒙房(1張大床)
入住於2025年06月
4.5
很好
評價於:2025年07月13日
The hotel was a glamorous stay right in the heart of Toronto. There’s a feeling of old luxury in the rooms and the lobby. The room had been renovated recently but they’re much smaller than newer hotels and only just fits a couple and luggage. The amenities were good, and we used the small sauna and steam room. Everything about the hotel was great despite being so compact. The toiletries provided were by Le Labo, but the scent is very strong and can be overpowering for some if you don’t bring your own.
Totally disappointed. We were visiting my son in Toronto. I stayed with my son. My sister and her friend stayed at Royal York mainly for the location and history. I seldom travel in North America because hotels are just too expensive. I favoured Asia much more. We had lunch at the restaurant. There were 5 of us. Services were very slow. One of us ordered steak and eggs for lunch. Steak came with no eggs. The server brought eggs later with no apology. We ordered coffee. Coffee came with no cream and sugar. Oh well.
The final night of our stay i had dinner with 2 of my old friends and we went back to lobby bar to meet my sister for a drink. We were seated and there was no server to be seen. When we raised our concern to the manager Karen, she promptly asked us to leave even though we told her we were hotel guests. She intended to embarrass me in front of my friends. It was a first time I got kicked out of bar without even drinking. So we moved across the street to a nice local bar. We were seated and served a bottle of wine at half of the price. I would like to have Fairmont to provide a response from Karen for the reason for kicking us out.
So our destination was Montreal and we chose Queen Elizabeth Fairmont. We learnt from Royal York. We avoided the food and beverage at the hotel.
I am a seasoned traveler and a Diamond member at 訂房網站. This is probably the worst experience I have had in last 10 years of travelling worldwide.
I will definitely avoid Fairmont from now on.
LivyC75
夫妻/情侶出遊 費爾蒙房(1張大床)
入住於2025年06月
4.5
很好
評價於:2025年07月13日
The hotel was a glamorous stay right in the heart of Toronto. There’s a feeling of old luxury in the rooms and the lobby. The room had been renovated recently but they’re much smaller than newer hotels and only just fits a couple and luggage. The amenities were good, and we used the small sauna and steam room. Everything about the hotel was great despite being so compact. The toiletries provided were by Le Labo, but the scent is very strong and can be overpowering for some if you don’t bring your own.
Matt88
家庭出遊
費爾蒙奢華兩張雙人床房
入住於2025年07月
LivyC75
夫妻/情侶出遊
費爾蒙房(1張大床)
入住於2025年06月
liuyu51
家庭出遊
費爾蒙房(1張大床)
入住於2025年10月
M647618****
夫妻/情侶出遊
費爾蒙兩張雙人床客房
入住於2025年05月
訪客用戶
好友出遊
費爾蒙奢華兩張雙人床房
入住於2025年07月
Fanfan
家庭出遊
費爾蒙兩張雙人床客房
入住於2025年03月
訪客用戶
商務出差
費爾蒙房(1張特大床)
入住於2025年06月
Gise_Tito
家庭出遊
費爾蒙奢華兩張雙人床房
入住於2025年05月
Fuerjiagelezhoudirenjie
商務出差
費爾蒙兩張雙人床客房
入住於2025年02月
訪客用戶
夫妻/情侶出遊
費爾蒙房(1張大床)
入住於2025年04月
Matt88
家庭出遊 費爾蒙奢華兩張雙人床房
入住於2025年07月
LivyC75
夫妻/情侶出遊 費爾蒙房(1張大床)
入住於2025年06月
liuyu51
家庭出遊 費爾蒙房(1張大床)
入住於2025年10月
M647618****
夫妻/情侶出遊 費爾蒙兩張雙人床客房
入住於2025年05月
訪客用戶
好友出遊 費爾蒙奢華兩張雙人床房
入住於2025年07月
Fanfan
家庭出遊 費爾蒙兩張雙人床客房
入住於2025年03月
訪客用戶
商務出差 費爾蒙房(1張特大床)
入住於2025年06月
Gise_Tito
家庭出遊 費爾蒙奢華兩張雙人床房
入住於2025年05月
Fuerjiagelezhoudirenjie
商務出差 費爾蒙兩張雙人床客房
入住於2025年02月
訪客用戶
夫妻/情侶出遊 費爾蒙房(1張大床)
入住於2025年04月